Firstly, you have to open the front cowl of the printer and take out the print cartridges. Make sure that the ink cartridge is not expired. If any case, your cartridge is defective or running out of ink, purchase a brand new one to clear up the issue of your HP printer no longer printing in black or shade. Even if you are nevertheless encountering the trouble of your My hp printer is not printing color correctly, you ought to try cleansing its print heads as generally, the trouble occurs because of the unclean print heads.